ADAPT is proud to announce that we have successfully achieved recognition in both Patient-Centered Medical Home Recognition (PCMH) and Behavioral Health Patient-Centered Medical Home (BHPCMH) from NCQA for both our clinics. NCQA is a private, nonprofit organization dedicated to improving healthcare quality. NCQA accredits and certifies a wide range of healthcare organizations and recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care.
The NCQA Patient-Centered Medical Home program reflects the input of the American College of Physicians (ACP), American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP),American Osteopathic Association (AOA), and others. It was developed to assess whether clinician practices are functioning as medical homes (clinics that provide relationship-based, comprehensive care) and recognize them for these efforts. The NCQA Patient-Centered Medical Home standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.
“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that ADAPT Community Network has the tools, systems and resources to provide its patients with the right care, at the right time.”
Primary care practices that earn NCQA’s Distinction in Behavioral Health Integration have put the right resources, evidence-based protocols, standardized tools and quality measures in place to support the broad needs of patients with behavioral health conditions (mental health disorders, addictions, etc.). PCMH Distinction in Behavioral Health Integration distinguishes practices that provide integrated behavioral healthcare and services as a part of a patient-centered medical home. PCMH Distinction in Behavioral Health Integration helps practices provide comprehensive whole person care that acknowledges the behavioral health needs of the individual beyond the core requirements of NCQA PCMH Recognition. These practices have proven that they have the appropriate care team in place to manage the broad needs of patients with conditions related to behavioral health.
“Many times, behavioral health conditions are first identified by a primary care provider,” said Margaret E. O’Kane, NCQA President. “So adding behavioral health care services in a primary care setting is a real opportunity for patients. It knocks down barriers to behavioral care and improves overall health.”
Laura De Carlo, ADAPT’s Vice President of Clinical Services, stated, “The goal is to improve and personalize people’s healthcare. We have definitely achieved that and have seen great improvements in people being more involved in their treatment. We have also reduced costs by limiting ER admissions by providing consistent coordinated care. I want to recognize my team’s hard work and dedication to achieving this recognition.”